Effective Date: 1 January 2026 | Version: 2.0
Data Protection
win111 Comes First
win111 takes our responsibility for the privacy and security of your personal information seriously. This Privacy Policy explains in detail how we manage your data in line with international best practices for information protection.
Our Six Data Protection Principles
Every decision involving user data at win111 is guided by these core principles. We want you to have a clear understanding of how your information is handled.
Limited Collection
win111 only collects information that is genuinely needed to manage accounts, process payments, and meet licensing requirements. We do not collect irrelevant or excessive data. ✅
Encryption Security
All data transmitted between your device and win111 servers is protected using industry-standard SSL/TLS encryption protocols. Your account information and financial details are always kept secure.
User Control
You have the right to access, update, and request deletion of your personal data at any time. win111 provides a clear and straightforward process for you to exercise these rights without any obstacles. 🔐
No Data Sales
win111 has never and will never sell, rent, or transfer your personal information to third parties for marketing purposes without your consent. Your data belongs to you, not to us as a commodity.
Time-Limited Storage
Data is only kept for as long as required by law or operational necessity. Once that period ends, your personal information will be securely deleted or anonymised in accordance with our internal procedures.
Full Transparency
We are committed to notifying you promptly of any changes to this policy or any incident involving your data. Transparency is not just a promise — it is a daily practice at win111.
By using win111 services, you agree to the terms set out in this Privacy Policy. Please read this document carefully before registering an account or using any of our services. This policy applies to all users of the win111 website without exception.
1. Information We Collect
win111 collects various categories of information to ensure our services can operate smoothly, securely, and in compliance with the international licensing requirements we hold. Collecting this information is necessary to verify user identity, process financial transactions, and protect the integrity of our platform.
Account Registration Information
When you register a win111 account, we collect the following information:
- Full name as stated on your MyKad or official identity document
- Date of birth — to confirm that you are 21 years of age or older
- A valid and active email address
- Mobile phone number for two-factor verification
- Password stored in encrypted format
- MyKad number or relevant identity document number
Financial and Transaction Information
For the purpose of deposits and withdrawals, win111 keeps transaction records that include:
- Deposit and withdrawal history including amounts, dates and payment methods used
- E-wallet information linked to your account (Touch 'n Go eWallet, ShopeePay, DuitNow)
- FPX online banking details used for deposit transactions
- Crypto wallet addresses (for USDT, BTC or ETH transactions) without storing private keys
- Transaction IDs and timestamps for every financial activity
Technical and Usage Information
win111 systems automatically record technical information when you use our platform, including:
- IP address and estimated geographic location (country or state level only)
- Type and version of your web browser and device operating system
- Account login and logout records with timestamps
- Game activity records including bets placed, wins, and losses
- Session data including playing duration and access frequency
2. How We Use Your Data
All data collected by win111 is used solely for legitimate purposes directly related to delivering our services to you. The following are the main purposes for which that data is used:
| Purpose of Use | Type of Data Used | Legal Basis |
|---|---|---|
| Account management and verification | Registration information, MyKad, email | Contract performance |
| Processing deposits and withdrawals | Financial information, transactions | Contract performance |
| Fraud prevention and security | Technical information, activity logs | Legitimate interests |
| Compliance with licensing requirements | Identity data, transactions | Legal obligation |
| 24/7 customer support | Account information, interaction history | Contract performance |
| Service-related communications | Email, mobile phone number | Legitimate interests / consent |
| Platform improvement | Usage data (anonymised) | Legitimate interests |
win111 does not use your data for automated profiling that could have legal effects or significantly affect you without human review. Every important decision relating to your account directly involves our team.
3. Sharing Information With Third Parties
win111 operates a strict policy on data sharing. We do not sell, rent, or disclose your personal information to any third party except in the following clearly stated circumstances:
- Payment service providers: Required transaction information is shared with e-wallet and banking service providers solely to process your deposits and withdrawals
- Licensed game providers: Minimal data is shared with licensed game developers for technical purposes and game dispute resolution only
- Lawful authorities: win111 may need to disclose information to competent authorities when required by law, court order, or licensing requirements
- Technical service providers: Infrastructure and cloud service providers that support the operation of our platform, bound by strict confidentiality agreements
- Fraud investigations: In cases of suspected fraud, money laundering, or illegal activity, relevant information may be shared with the appropriate investigative bodies
All third parties with whom win111 shares data are subject to data processing agreements that bind them to protection standards equivalent to our own policy. We are responsible for how they handle your data.
4. Cookies and Tracking Technologies
The win111 website uses cookies and related tracking technologies to improve user experience, maintain the security of login sessions, and understand how our platform is used in aggregate.
Types of Cookies We Use
- Essential Cookies (Required): These cookies are needed for basic website functions such as maintaining login sessions, language preferences, and security. They cannot be disabled without affecting platform functionality
- Performance Cookies (Optional): Help us understand how users interact with the platform in anonymised and aggregated data format
- Functional Cookies (Optional): Store user preferences such as display theme and personal settings to provide a more personalised experience
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect certain functions of the win111 platform. We do not use cookies for third-party advertising.
5. Data Security
win111 invests seriously in security infrastructure to protect user data from unauthorised access, disclosure, alteration, or destruction. The technical and organisational security measures we implement include:
- 256-bit SSL/TLS encryption for all data communications between user devices and our servers
- Account passwords stored using a one-way hashing algorithm that cannot be decrypted
- Two-factor authentication (2FA) available and encouraged for all user accounts
- Round-the-clock continuous security monitoring to detect suspicious activity
- Internal access restrictions — only staff with specific authorisation can access user data
- Regular security audits by independent parties to identify and address system vulnerabilities
- Established incident response procedures in the event of any data breach
In the event of a data breach involving your personal information that could pose a risk, win111 is committed to notifying you within a reasonable timeframe via your registered email. We will also take immediate steps to contain and address the incident.
6. Your Rights Regarding Personal Data
As a win111 user, you have recognised rights relating to your personal data. win111 respects and facilitates the exercise of these rights:
- Right of Access: You have the right to know what personal data we hold about you and to request a copy of that data
- Right of Rectification: If your data is inaccurate or incomplete, you have the right to request that we update it
- Right of Erasure: In certain circumstances, you may request that we delete your personal data, subject to legal and licensing obligations
- Right to Restriction of Processing: You may request that we limit how we use your data in certain situations
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time
- Right to Data Portability: You have the right to receive your data in a machine-readable format for transfer to another service provider
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of processing carried out before the withdrawal
To exercise any of the above rights, please contact the win111 support team via 24/7 live chat or our support email. We will process your request within a reasonable timeframe and inform you of the action taken.
7. Protection of Data for Minors
win111 is an online gambling platform strictly restricted to individuals aged 21 and above only. This is an absolute requirement with no exceptions.
We do not intentionally collect, store, or process any personal information from individuals under the age of 21. Age verification is part of our account registration procedure, and we reserve the right to request additional verification documents if there is any doubt about an applicant's age.
If we find that an account has been registered by someone under the age of 21, win111 reserves the right to close that account immediately, withhold any funds in the account, and delete all related data in accordance with our security procedures. Please contact us if you suspect that a minor is using our services.
8. Cross-Border Data Transfers
As a platform operating under an international licence, win111 may store and process your data on servers located outside Malaysia. Such data transfers are necessary for the operation of the platform and the reliable delivery of services to you.
win111 ensures that every cross-border data transfer is carried out with adequate safeguards, including the use of approved standard contractual clauses, and only to destinations with an equivalent or higher level of data protection. We always comply with the applicable legal requirements for international data transfers.
9. Changes to This Privacy Policy
win111 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Whenever a material change is made, we will:
- Update the "Effective Date" at the top of this policy
- Display a clear notice on the win111 website's main page
- Send a notification to your registered email address for significant changes
- Allow a reasonable period for you to review the changes before they take effect
Your continued use of win111 services after the effective date of the updated policy constitutes your acceptance of the amended terms. We encourage you to review this policy periodically to stay informed of the latest updates.
10. How to Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, our team is ready to assist you through the following channels:
- 24/7 Live Chat: The fastest option — use the live chat button on the win111 platform for an immediate response in Malay or English
- Email: Send your written enquiry to [email protected] — we will reply within a reasonable timeframe
Please state the subject "Data Privacy Enquiry" in your message to ensure it is directed to the responsible team more quickly. For formal requests relating to your data rights (such as data deletion or access), please include your account number and a copy of the relevant identification document.
Your Data is Safe.
Your Game Starts Now.
win111 ensures that every piece of information you provide to us is handled with care and responsibility. Register your account today and enjoy a 150% welcome bonus of up to RM300 with a platform that puts your privacy first.